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::Last-Child – Ted Drake

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Bias, Intersectionality, and Inclusive Design

This is a great article by Trina Moore Pervall that helps you understand the role of unconscious bias within your product designs: Unconscious Biases That Get In The Way Of Inclusive Design When we think of biases and design, we often think of users’ biases. However, throughout the research and design processes, our unconscious biases […]

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  • Inclusive AI Isn’t New—But How We Use It Matters More Than Ever

    Inclusive AI Isn’t New—But How We Use It Matters More Than Ever

    Artificial intelligence might feel like the hot new thing—but for folks working in accessibility, AI has been quietly powering essential tools for decades. Whether it’s reading a street sign out loud, helping someone navigate indoors, or turning spoken words into text, inclusive technology has always been one of the proving grounds for AI. That’s why Continue reading


  • From “I” to “We”: Building Lasting Accessibility by Letting Go

    From “I” to “We”: Building Lasting Accessibility by Letting Go

    When we think about leadership, we often picture a single person standing at the front of the room, confidently sharing big ideas and inspiring the crowd. We imagine a strong individual leading the charge, driving change through personal determination and charisma. But if there’s one lesson I’ve learned from years of working in accessibility and Continue reading


  • If you answer it twice, make it an article

    If you answer it twice, make it an article

    Most accessibility teams are small and we need to make the most of our available time. Answering questions from designers, developers, PMs, and customer success can be the best use of our time. But it can also be a time waste if we’re constantly answering the same questions. At Intuit, I’ve had the policy of Continue reading


  • Accessibility Keyword list for filtering Voice of Customer

    Accessibility Keyword list for filtering Voice of Customer

    This list of keywords was a collaborative effort that was compiled by accessibility leaders of technology companies. They represent words customers may use that are not necessarily accessibility-specific. You can use these to find the comments that would otherwise be missed. Contribute to this list via the a11y-data-keywords project on GitHub. 508 access technology access Continue reading


  • Disability Organization volunteer opportunities in your city

    Disability Organization volunteer opportunities in your city

    Volunteering with a disability organization is an incredible opportunity to gain deep empathy for your customers. You can make a sincere impact by sharing your time and resources. The following list was created for fellow Intuit Accessibility Champions to find nearby organizations. Organizations By Location Atlanta PropelATL which focuses on commuter safety and accessibility in Continue reading


  • CSUN Assistive Technology Conference notes for  2025

    CSUN Assistive Technology Conference notes for 2025

    The CSUN Assistive Technology Conference 2025, held from March 10th to 14th at the Anaheim Marriott in California, brought together a diverse global community of professionals, researchers, and individuals passionate about accessibility and inclusive design. This year’s conference featured a wide array of presentations covering topics from digital accessibility law to AI equity and innovative Continue reading


  • Test: aria-description

    The aria-description attribute was added to give developers more flexibility than the aria-describedby attribute. Previously, we’d use aria-describedby to connect an input to its helper or error text. But aria-description allows us to include a string, much like the aria-label attribute. I’ve avoided this because I didn’t think it had good support. The accessibility support Continue reading


  • A new start

    A new start

    This blog was started in the early 2000’s and included hundreds of posts. But hackers hacked and everything went kablooey. So this is a reset. At this time, my focus is primarily on accessibility, inclusive design, and DEI+A. I hate to break the web, but restoring from my most recent backups has recreated the hacked Continue reading


  • Intuit’s Accessibility Champions Program

    Intuit’s Accessibility Champions Program

    Intuit’s Accessibility Champion program enables everyone to become a champion and a roadmap for people to become leaders. This was created to celebrate people making contributions towards accessibility. It highlights people via employee profile badges, congratulatory spotlights, and notifications to managers about their commitment. The program emphasizes customer empathy, disability etiquette, and accessible product design Continue reading


  • Bias, Intersectionality, and Inclusive Design

    This is a great article by Trina Moore Pervall that helps you understand the role of unconscious bias within your product designs: Unconscious Biases That Get In The Way Of Inclusive Design When we think of biases and design, we often think of users’ biases. However, throughout the research and design processes, our unconscious biases Continue reading