Category: accessibility
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If you answer it twice, make it an article
Most accessibility teams are small and we need to make the most of our available time. Answering questions from designers, developers, PMs, and customer success can be the best use of our time. But it can also be a time waste if we’re constantly answering the same questions. At Intuit, I’ve had the policy of…
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Accessibility Keyword list for filtering Voice of Customer
This list of keywords was a collaborative effort that was compiled by accessibility leaders of technology companies. They represent words customers may use that are not necessarily accessibility-specific. You can use these to find the comments that would otherwise be missed. Contribute to this list via the a11y-data-keywords project on GitHub. 508 access technology access…
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Disability Organization volunteer opportunities in your city
Volunteering with a disability organization is an incredible opportunity to gain deep empathy for your customers. You can make a sincere impact by sharing your time and resources. The following list was created for fellow Intuit Accessibility Champions to find nearby organizations. Organizations By Location Bangalore Mitra Jyothi GiftAbled National Association for the Blind –…
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CSUN Assistive Technology Conference notes for 2025
The CSUN Assistive Technology Conference 2025, held from March 10th to 14th at the Anaheim Marriott in California, brought together a diverse global community of professionals, researchers, and individuals passionate about accessibility and inclusive design. This year’s conference featured a wide array of presentations covering topics from digital accessibility law to AI equity and innovative…
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Trickle Down Accessibility
Ted Drake, Intuit Accessibility Sarah Margolis-Greenbaum, Intuit Accessibility CSUN 2018 Trickle-Down Accessibility – CSUN 2018 from Ted Drake Disclaimer This presentation is not about reducing your support for blind and low-vision. It’s about building better products by expanding your outreach. This topic could be considered controversial, but that’s not the intention. This is about expansion.…
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Trickle Down Accessibility – A proposal for CSUN 18
Matt May tweeted an observation in 2016 introducing Trickle-Down Accessibility and recognized prioritizing our blind customers could lead to less support for others. Sarah Margolis-Greenbaum and I will be discussing Trickle-Down Accessibility at the 2018 CSUN Assistive Technology Conference on Wednesday, March 21 at 2:20 pm in Cortez Hill C, 3rd Floor, Seaport Tower. The…
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Accessibility Bookmarklets
Update: this was originally published in 2013 and many of the links will be outdated. Bookmarklets are small javascript links that let you perform tasks in your browser. I have collected a set of bookmarklets that allow easier accessibility testing. This collection will certainly grow. What is your favorite? Add it in the comments. To…
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Neutered Links: A.K.A removing the href attribute
Restored Article: Originally published: January 2, 2013 Restored: April 18, 2025 Introduction There’s an old programming saying: Garbage in, Garbage out. Bad input leads to bad results. Whether you’re building a website, app, or even a chocolate-covered cream puff, good practices are essential. Recently, a pattern has emerged where links are not keyboard accessible. This…