Accessibility Keyword list for filtering Voice of Customer

This list of keywords was a collaborative effort that was compiled by accessibility leaders of technology companies. They represent words customers may use that are not necessarily accessibility-specific. You can use these to find the comments that would otherwise be missed. Contribute to this list via the a11y-data-keywords project on GitHub.

  • 508
  • access technology
  • access tech
  • accessibility
  • ada
  • acb
  • afb
  • anxiety
  • anxious
  • aoda
  • asl
  • assistance
  • assistive
  • assisted technology
  • assistive technology
  • blind
  • braille
  • brain
  • brain injury
  • computer skills
  • daisy
  • deaf
  • depression
  • dictation
  • difficulties
  • disabilities
  • disability
  • disabled
  • disabled veteran
  • discriminate
  • discrimination
  • dragon
  • dyslexia
  • dyslexic
  • enlarged
  • family circumstances
  • font
  • handicap
  • handicapped
  • hard of hearing
  • headings
  • health
  •  health issues
  •  hearing loss
  • help
  • hospital
  • illness
  • illustrations
  • impair
  • impaired
  • impairment
  • jaws
  • large font
  • large print
  • legally blind
  • legally deaf
  • limited vision
  • low vision
  • magic
  • mobile accessibility
  • mute
  • nfb
  • nonvisual desktop access
  • nvda
  • print
  • print impairment
  • rehab
  • rehabilitation
  • screen access
  • screen magnification
  • screen magnifier
  • screen reader
  • serotek
  • sighted
  • system access
  • talkback
  • tbi
  • total blind
  • total blindness
  • totally blind
  • transcripts
  • traumatic
  • traumatic brain injury
  • treatment
  • veteran
  • veterans
  • voice
  • voiceover
  • vpat
  • vrs
  • wcag
  • window-eyes
  • zoom
  • zoomtext

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