Intuit’s support for small businesses during and after COVID

We’ve all been affected by the COVID pandemic. This is especially true for small business owners. There have been few opportunities to adapt to the closed buildings, reduced tourism, and shift to virtual universities and government work. At Intuit, we’ve taken significant steps to help small businesses survive the COVID shutdowns and transformations. I’d like to share some of these tools with you.

Intuit’s Accessibility Champion Program

Intuit’s Accessibility Champion program enables everyone to become a champion and a roadmap for people to become leaders. This was created to celebrate people making contributions towards accessibility. It highlights people via employee profile badges, congratulatory spotlights, and notifications to managers about their commitment. The program emphasizes customer empathy, disability etiquette, and accessible product design […]

Accessibility Keywords for Data Mining

List of accessibility keywords How do you know what your customers with a disability are sharing with your company’s feedback forms and surveys? Is there an option for them to self-declare they have a disability? Probably not. The following list of keywords has been compiled from various sources and will help you data mine your […]

Notes from G3ict International Briefing: Inclusive Financial Services for Seniors and Persons with Disabilities

I was invited to represent Intuit at a meeting in Paris to discuss how International financial institutions could provide accessible experiences for their customers and employees. The event was organized by G3ICT and built upon the work done for the Convention on the Rights of Persons with Disabilities. The following are notes I’ve extracted from […]

QuickBooks Desktop Accessibility

Find out how QuickBooks Desktop for Windows was rebuilt to make it accessible. QuickBooks for Desktop was originally developed before Microsoft’s accessibility APIs. The program was built upon custom drawn elements and the accessibility was always minimal. However, a small group of developers and users worked together in 2013 to fix the issues within the […]