This is a great article by Trina Moore Pervall that helps you understand the role of unconscious bias within your product designs: Unconscious Biases That Get In The Way Of Inclusive Design
When we think of biases and design, we often think of users’ biases. However, throughout the research and design processes, our unconscious biases are the greatest risk to delivering inclusive experiences. From who we include and exclude in our research to how we plan and conduct research to how we analyze findings, it’s crucial that we understand how our unacknowledged biases can perpetuate systems of exclusion.
More resources for Intersectionality and Inclusive Design
- Extra Bold, by Ellen Lupton, Jennifer Tobias, and more. Princeton Architectural Press. This is a collection of essays about intersectionality.
- Intersectional Design Cards
- Intersectionality Toolkit
- Kimberlé Crenshaw’s original research paper: Demarginalizing the Intersection of Race and Sex: A Black Feminist Critique of Antidiscrimination Doctrine, Feminist Theory and Antiracist Politics