Accessibility Keywords for Data Mining

List of accessibility keywords

How do you know what your customers with a disability are sharing with your company’s feedback forms and surveys? Is there an option for them to self-declare they have a disability? Probably not. The following list of keywords has been compiled from various sources and will help you data mine your customer feedback to find the voice of your disabled customers.

Sarah Margolis-Greenbaum and I will be talking about what we learned via this list at our upcoming Trickle-Down Accessibility talk at CSUN 2018.

Contribute to this list via the a11y-data-keywords project on GitHub.

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