Bias, Intersectionality, and Inclusive Design

This is a great article by Trina Moore Pervall that helps you understand the role of unconscious bias within your product designs: Unconscious Biases That Get In The Way Of Inclusive Design

When we think of biases and design, we often think of users’ biases. However, throughout the research and design processes, our unconscious biases are the greatest risk to delivering inclusive experiences. From who we include and exclude in our research to how we plan and conduct research to how we analyze findings, it’s crucial that we understand how our unacknowledged biases can perpetuate systems of exclusion.

More resources for Intersectionality and Inclusive Design

Workplace accommodation and disability etiquette video series

The Opportunities for Ohians with Disabilities organization has created a comprehensive series of videos that explore workplace accommodations, disability etiquette, and best practices for returning to work. The OOD Resources playlist on Youtube. Here is their Disability Etiquette video.

You can also register for their 6 part webinar series on workplace accommodations. The next webinar is Spetember 29, 2022. You can also access the archive of recordings from this page in the future.

Improving accessibility by adopting SwiftUI at Mint

Ryan Cole, a Mint engineer and Level 2 Accessibility Champion at Intuit, was inspired by a “follow me home” customer research session with Brandon Biggs to rebuild the iOS app with SwiftUI and a much more accessible interface.

Ryan explains how he, and other Mint engineers, learned how to use SwiftUI and the Accessibility properties: How to Design for Accessibility with Your iOS App. They used Intuit’s Global Engineering Days event to focus their attention on 200 changes. But this wasn’t just about fixing bugs. They also took advantage of SwiftUI to add new features and to transform the app from accessible to delightful.

One of the updates included replacing Mint’s charts with the new iOS Audio Graphs.

To confirm the usability of these graphs, Ryan joined Lucy Greco for a live customer testing session during an Intuit Accessibility Lunch and Learn. Ryan has been a valued member of the Intuit Accessibility Champion program and we look forward to his contributions as he moves to Apple’s accessibility team to work on mobile and wearable technology.

Authority Podcast: Accessibility, Inclusive Design, and Accommodations at Intuit

This is a follow up podcast interview with Authority Magazine about accessibility, inclusive design, and inclusion at Intuit Intuit’s Ted Drake On How Businesses Make Accommodations For People Who Have a Disability

This is the original article: Disability Inclusion In The Workplace: Intuit’s Ted Drake On How Businesses Make Accommodations For Customers and Employees Who Have a Disability

Face Blindness – prosopagnosia

What is prosopagnosia, aka Face Blindness? In this article, Brad Pitt talks about his inability to recognize faces and how people mistake this as aloofness and disrespect: Brad Pitt opens up about suffering from undiagnosed prosopagnosia, or ‘face blindness’.
Pre-Covid face mask

I have this problem.

I have a terrible time remembering names and faces. I used to think I was just lazy and not putting in enough effort to memorize and associate names with colors or animals. It’s especially frustrating as a photographer, as I’ve studied the face, lighting, and structure. But then I listened to a podcast about super recognisers: people who have an extreme ability to recognize faces. They have a test you can take to see where you land on the scale of facial recognition and I am in the lower 25%, frankly I guessed so much that I could be anywhere in that quartile.

If we meet and I don’t know your name, it’s not a personal insult. I’ll remember it 10 minutes later…hopefully. With the remote working of COVID, we’re all pretty rusty and it’s probably just a good habit of reintroducing ourselves as we go back to the office. This is especially true when we are wearing face masks.