Sarah Margolis-Greenbaum joined the Intuit Accessibility Team in 2017 as an intern from National Technology Institute for the Deaf to research the barriers and opportunities for #Deaf small business owners and accountants. She shared information for small business owners to expand their support for customers and employees How to Work With Deaf or Hard of Hearing Clients and Employees
Over the years, she’s created our interpreter policy, captioning policy, established a centralized accommodation budget, and has become a mentor for dozens of Deaf and hard of hearing colleagues.
The 8 Asians blog has expressed the joys and challenges of being Asian American in the San Francisco Bay Area for 20 years. This post celebrates a recent commercial from Procter and Gamble about growing up with a non-western name in the United States.
“Everyone has a name — and from birth through a lifetime of introductions, it becomes the cornerstone of our identity. For many Asian Americans and Pacific Islanders (AAPI), their given names carry an even deeper history and significance. But bias, indifference, and unintentional mistakes can lead to misidentification and mispronunciation. This film hopes to elevate the importance of a name, and how meaningful gestures — like pronunciation and understanding its meaning — can create a greater sense of belonging for us all. Join us in celebrating AAPI names, together, and opening the door to belonging.” Asian American Commercial Watch: P&G’s ‘The Name’ (8 Asians)
Depression is the leading cause of disability in the world; in the United States, close to ten percent of adults struggle with the disease. But because it’s a mental illness, it can be a lot harder to understand than, say, high cholesterol. Helen M. Farrell examines the symptoms and treatments of depression, and gives some tips for how you might help a friend who is suffering.
Not all videos have audio, but this isn’t obvious for people who use closed captions. These fall into two camps: decorative and instructive.
Decorative videos are often used in the background of pages. They are short, perhaps three seconds long, and may loop. These don’t require a caption file.
Instructive videos may include a short demonstration or a time-lapse video of a scene. They have no spoken words or environmental sounds. These should have a caption file, as there’s no indication that a person who uses closed captions is missing information.